Outstanding, Danny was very helpful and thorough in explaining what I needed to do.
Especially in regards to the sites terms regarding complaints. I must admit that I am always in such a rush to do whatever I am doing and I never read the terms. If everyone at Ask Gamblers is like Danny I see why everyone speaks so highly of this site.
Anonymous
Zoya was absolutely AMAZING!!
Had a genuine degree of empathy and understanding, which I considered to be above and beyond what I have ever experienced,
in any 'company' I absolutely have to applaud her.
I also would ask that she PLEASE be recognised in some way, from a manager,
the email correspondence between us be looked at, for any training in 'customer service'
Zoya should be used as a PERFECT example of what truly matters to customers.
So I thank Zoya for making me feel like a real Person and for taking the time to show you were actually 'listening' Thank you.
Debbie
The agent Stephanie was Excellent!!!!
Fast Answer and very helpful. Thank you very much
Roby